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Bio
Jim Scully is a recognized industry expert in the design and optimization of HR service and operating models. With over 25 years of related professional experience, both as a consultant and practitioner, plus extensive practice research as founder of the HR Shared Services Institute, Jim has unparalleled expertise in the field of HR shared services and service operations.
In addition, Jim brings operational excellence background, including TQM, Lean, Six Sigma and Theory of Constraints (TOC) to the realm of HR service delivery to go beyond mere consolidation to create operating models that really work for the organizations they serve. Jim holds a B.A. in Philosophy and M.S. in Management from the University of Missouri and Georgia State University, respectively.
Role & Areas of Expertise
HR Operating Model Design and Optimization; Lean and Systems Thinking


