Skip to main content

Jim Scully

Senior Consultant, Service Delivery

Book Jim for a speaking engagement

Book Jim for a speaking engagement


Jim Scully is a recognized industry expert in the design and optimization of HR service and operating models. With over 25 years of related professional experience, both as a consultant and practitioner, plus extensive practice research as founder of the HR Shared Services Institute, Jim has unparalleled expertise in the field of HR shared services and service operations.

In addition, Jim brings operational excellence background, including TQM, Lean, Six Sigma and Theory of Constraints (TOC) to the realm of HR service delivery to go beyond mere consolidation to create operating models that really work for the organizations they serve. Jim holds a B.A. in Philosophy and M.S. in Management from the University of Missouri and Georgia State University, respectively.

Role & Areas of Expertise

HR Operating Model Design and Optimization; Lean and Systems Thinking

I Wish I Were Better at...

Keeping up with time and dates
Always willing to talk about...

My adult children
Quirky Fact

Still hold my high-school's 9-hole golf record -- 29
Unpopular Opinion

There's no such thing as HR strategy
Bad Habit

I'm a hardware hoarder
Meet More of the People