HR, are you prepared for the next generation of business operations? Your answer boils down to this: are you caring for a PET or a ROCK?

Leapgen works with global customers in every vertical and industry type. So we see it all, and one of the things that’s so clear to me is this: We have clearly moved to a world of continuous improvement in our employee processes, tools, and journeys. But HR, we are not organized in a way that SUPPORTS continuous improvement. Your workforce experience and the solutions you use to support it should be treated like a PET, not a rock.

ERP systems of old were pet rocks. We put them in place and never touched them again – as long as it was there and running, it required no attention or care.

Unlike an actual pet, which requires a different level of commitment, a different operating model. We walk our pets, we show them care and attention, we feed and nurture them. We expect them to GROW. If we’re using a software system that provides regular releases and feature enhancements, we should have a model in place that allows us to routinely consider and accept those enhancements, along with the change enablement they might require.

That’s the difference between adopting a pet and a rock. Listen to this #leapnow moment and give me your 2c.