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Hi all, it’s Jason. If you’ve been watching the digital HR landscape and the world in general, you’ve probably heard the buzz around generative AI (Artificial Intelligence), more popularly known as ChatGPT. Some may call it hype, but this technological marvel is not just a passing trend – it’s a game-changer that will impact every aspect of HR and beyond and is now mandatory for every HR function going through a transformation.

So, let’s embark on a “light-hearted” journey to see how generative AI will revolutionize the HR world and why it should be an integral part of your organization’s digital HR strategy in 2023 and beyond.

1. Sayonara, Traditional Recruitment: Hello, AI-Driven Talent Acquisition!

Generative AI is here to transform the way HR departments recruit top-notch talent. Picture this: AI-powered algorithms that sift through resumes, identify the best candidates, and predict cultural fit. Now, that’s what we call a supercharged recruitment process! With generative AI, your organization can attract and retain the finest talent, ensuring a brighter future for all.

2. Employee Development and Learning: Now, It’s Personal.

Remember the days of one-size-fits-all training programs? Well, they’re ancient history now. Thanks to generative AI, HR departments can create personalized learning experiences tailored to each employee’s unique needs. The result? A workforce that’s empowered, skilled, and ready to tackle the challenges of tomorrow.

3. Performance Management Finally Gets a 21st-Century Makeover.

It’s no secret that traditional performance reviews are riddled with biases and inaccuracies. Enter generative AI, the superhero that brings fairness, objectivity, and consistency to the performance assessment process. By leveraging data-driven insights, generative AI ensures a transparent and equitable evaluation that benefits employees and employers.

4. And BTW, Everyone Gets a Virtual Assistant!

Imagine having an intelligent virtual assistant that can address employees’ questions and concerns in real-time, without long queues or waiting times. Generative AI makes this a reality, ensuring that your workforce has access to accurate information whenever needed. Talk about a game-changer for employee satisfaction!

5. Crafting a Stellar Employee Experience: It’s Smart and Attractive.

When generative AI is part of your digital HR strategy, you’re not just making HR processes more efficient — you’re creating a more engaging, fulfilling, and satisfying employee experience. By streamlining workflows, creating truly interactive journeys, providing personalized support, and fostering a culture of growth, generative AI helps create a happier, more productive workforce ready to conquer the world.

Generative AI isn’t just hype – it’s a transformative force set to redefine the HR landscape in 2023 and beyond. It will change every HR job in 2023 and beyond. By making it a key component of your organization’s digital HR strategy, you’re future proofing your HR department and ensuring a more engaging and rewarding employee experience. So, let’s ride the AI wave together!

Please reach out when you want to have a more detailed conversation or briefing on AI and how it will impact HR. Schedule a consultation; LEAP forward!



Mercer | Leapgen designs and executes innovative digital strategies to transform how HR delivers value to an organization and how people experience work. We fuel the success of digital transformation programs by delivering market-leading and unbiased advice, human-centered consulting, knowledge, research & tools to enterprises and solution providers. Our core belief is that workforce technology should make work smarter, not get in the way. We know employees expect the same frictionless, personalized experiences inside of work as they have outside of work. We help organizations move beyond simple technology implementation to true deployment of all digital capabilities. This is how we change the way the world works. With the most experienced, passionate bench of HR thought leaders, and a proven track record of success, we deliver the vision, strategy, and design needed to turn your challenges into successful solutions.