How to Work With Us
Consulting Services
FULL-SERVICE STRATEGY & DEPLOYMENT HELP.
- Value Delivered through a through Discrete, Defined Body of Work
- Dedicated Program Team and Engagement Management
- Deliverables owned by Mercer | Leapgen
LeapNow
FLEXIBLE, CONSUMERIZED AND AGILE WAY TO WORK
- Unlimited Advisory Inquiries
- Dedicated LeapCoach
- Quarterly business prioritization workshops
LeapTalent
ACCESS TO THE BEST DIGITAL HR PROFESSIONALS, WHEN & WHERE YOU NEED THEM.
- Quick, On-Demand access to in-demand skills needed to execute
- Flexibility in how you invest in your teams
- All backed by credibility and screening of Mercer | Leapgen
Digital HR/People Strategy
We Help you:
- Align on the mindset and capabilities needed to really be digital
- Develop a vision for digital transformation and the roadmap to make it a reality
- Build a strong technology foundation that delivers great employee experience
- Design a scalable service delivery function built on efficient HR services
- Choose the right digital solutions for your unique goals
- Align stakeholders on the investment and effort needed


Digital HR/Workforce Solutions Deployment
We Help you:
- Successfully transform digital capabilities, rather than just transitioning to new technology that doesn’t result in the changes needed
- Prepare for a successful transformation with deployment readiness planning
- Manage complex programs with the right program org structure and governance
- Distill persona insights through listening research and analysis
- Design meaningful experiences through ideation, journey mapping, service blueprinting, testing/prototyping and process mapping
- Deliver digital solutions that are right for your workforce through UX design and knowledge management strategy
- Deploy new digital capabilities through effective Change Enablement
- Build business insights through people data
Digital HR/Workforce Sustainment and Value Attainment
Go-Live Go-Begin! Stabilization Support & Adoption Measurement
- Focus on ROI – Run, Optimize, Innovate – to get the true return on your investments
- Build a continuous improvement model for your digital solutions
- Push the envelope on innovative capabilities in HR technology (AI, RPA)
- Continue to mature Digital HR capabilities
- OnDemand Support from Dedicated LeapCoach and Other Mercer | Leapgen Experts
- Portfolio/Backlog Management Support
- Operating Model Tune-Ups
- Problem-Solving Sessions Targeting Specific Challenges


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“We have been extremely impressed with Mercer | Leapgen’s ability to march into the unknown. Given the nature of our project, developing a CMS process to provide a consumer-like digital experience, required your consultants to draw on sources potentially outside their expertise and they delivered.”Director, Human Resources Technology,
Financial Services Company